TIXPARLEY

Blog · July 14, 2026

The FTC banned hidden ticket fees — so why are tickets still so expensive?

On May 12, 2025, the FTC’s Rule on Unfair or Deceptive Fees took effect: ticket sites must show the total, all-in price everywhere a price appears, instead of springing “service,” “processing,” and “fulfillment” charges at checkout. A year later, buyers see honest numbers sooner — and pay roughly the same ones. Here’s what the rule did and didn’t change, and what it means practically for fans and sellers.

What the rule changed: when you learn the price

The rule is about disclosure. Bait pricing — advertising $89 tickets that cost $124 by the last checkout screen — is now illegal in live events and lodging. Every major marketplace responded by switching their default displays to all-in pricing; Ticketmaster launched “All In Prices” the day the rule took effect, and SeatGeek, StubHub, and Vivid Seats followed the same playbook. That’s a real consumer win: you can finally comparison-shop on the first number you see.

What it didn’t change: the size of the fees

Nothing in the rule caps fees, and the platforms noticed. TicketNews’s reporting on internal venue documents showed Ticketmaster publicly championed all-in pricing while quietly restructuring charges — dropping the newly prohibited per-order processing fee and raising per-ticket service charges to keep revenue whole. StubHub went further: the FTC alleged it was still hiding fees on NFL listings days after the rule took effect, and in April 2026 StubHub agreed to refund $10 million to consumers.

The benchmark hasn’t moved either: the GAO’s study of the secondary market found fees averaging about 31% of the ticket price, and 2026 measurements of the big marketplaces still land in that 25–35% band between what the buyer pays and what the seller keeps. Our fee comparison has the per-platform numbers.

Why the fees persist

Because disclosure doesn’t create competition by itself. The marketplaces compete on inventory and habit more than price; most fans check one or two sites and take the all-in number as given. And the fee is split across two parties who each see only half of it — the buyer sees a service fee, the seller sees a commission, and neither sees the full ~30% spread they’re jointly paying. The structure survives because it’s nobody’s single line item.

What actually works: shrink the spread

The practical move for fans and sellers isn’t reading fee disclosures more carefully — it’s picking marketplaces where the spread is structurally small. Zero-buyer-fee marketplaces make the listed price the final price, which also stops the buyer fee from silently squeezing the seller’s payout. TickPick does this with a 15% seller commission. TixParley does it with a flat 7% seller fee and nothing added to the buyer — on a $200 sale, the buyer pays $200 and the seller keeps $186, a 7% spread against the industry’s ~31%. Add offer-based negotiation and escrowed payouts, and the price you agree on is genuinely the price that changes hands. See your payout before you list.

FAQ

What does the FTC junk-fee rule actually require?

Since May 12, 2025, live-event ticket sellers (and short-term lodging) must display the total price — including all mandatory fees — anywhere a price is shown, and can't misrepresent what fees are for. It's a disclosure rule: it governs how prices are presented, not how large the fees can be.

Did ticket fees go down after the rule?

Broadly, no. The all-in number became visible earlier, but reporting found the major platforms preserved their fee revenue — Ticketmaster dropped prohibited per-order processing fees while raising other charges, and the FTC alleged StubHub kept hiding fees days after the rule took effect, leading to a $10 million settlement in April 2026.

How much of a ticket's price goes to fees?

A GAO study of the secondary market found fees averaging about 31% of the ticket price (ranging 13–58%). Post-rule measurements of major marketplaces still land in that band: roughly 25–35% between what the buyer pays and what the seller receives on StubHub, SeatGeek, Vivid Seats, and Ticketmaster resale.

How do I avoid ticket fees when buying or selling?

You can't avoid fees on a given marketplace, but you can choose one with a smaller spread. TickPick charges buyers nothing (sellers pay 15%). TixParley charges buyers nothing and sellers a flat 7% — and because listings are negotiable, the price you agree on is the full, final amount that changes hands, minus the one fee.

Related reading

Fee figures verified July 2026 from each marketplace’s published policies and the independent sources linked above; dynamic fees vary by event and can change without notice. TixParley is not affiliated with StubHub, Ticketmaster, Live Nation, AXS, SeatGeek, Vivid Seats, Gametime, or TickPick; their names are used only for comparison.